Quick Tips for using Conditioner on your Hair System:
• do it everyday
• work it into the hair (not your scalp or hair system base)
• use a rinse out conditioner while showering
• use a leave-in conditioner with sunscreen after showering

How to shampoo your hair system properly and safely.
Shampooing your hair system is an important part of maintaining a natural (and clean) appearance. Unfortunately, it's also rough on the system. Here's a few things you can do to protect your investment and maximize the life span of your hair system. We recommend shampooing your hair system only 1-2 times per week!

1. Work your way in
After wetting your hair and head, pour the shampoo into your hands first. Then start by lathering the shampoo into your natural growing hair. Only after you work the shampoo into your natural hair should you move toward and over top of your hair system.

2. Pat softly but don't rub
With the shampoo covering your entire hair system try and resist the urge to scrub the shampoo in with your fingers, this could damage the unit. Instead, use a gentle patting motion to spread around the shampoo. This should also help it get through to your scalp.
3. Go with the flow
Once you feel like you've shampooed enough, rinsing is the last obstacle. To avoid tangling, be sure and rinse your entire head with the water streaming in the same direction and while you keep all the hairs facing the same direction as well. Of course, if you do get some tangling in your hair system, we can help you out.

Keeping Your Hair System Soft
Hair softness is all about the sebum, or lack thereof anyway. Each and every one of your natural, growing hairs are constantly being coated with a very fine layer of sebum. This is why your hair feels oily after several days of not washing (not that you’d go that long without washing your hair… right?)Sebatious GlandWhat’s sebum? Glad you asked. Sebum is a natural semi-fluid secreted by the sebaceous gland. Your sebaceous glands are most commonly found attached to individual hair follicles where they can deposit sebum and bring it to the skin surface along the hair shaft.
This sebum coating helps to keep your naturally growing hair hydrated, strong and soft. Unfortunately, the hair attached to your hair system doesn’t enjoy such a luxury.
When you order a hair replacement system with human hair (as opposed to synthetic) there is always a small amount of sebum remaining on the hair strands. But constant wear and cleaning will eventually remove all traces leaving the hair in your system dry and brittle.
What can be done to keep the hair softer for longer?
Maintaining a soft head of hair is a problem we all face. It’s one of those unfortunate and inevitable realities that come along with wearing a hair replacement system. But there are a few tips you might find helpful.
Keeping your hair replacement system from feeling like straw is just as much about what you don’t do as it is about what you do, do.
Don't Do's (or at least try not do to):

• Excessive shampooing
• Constant swimming and exposure to chlorine
• Blow drying your hair

Do's (if possible):
  • More conditioning, try leave-in conditioners
  • Use hair products that contain sunscreen
  • Air dry your hair
In a perfect world your hair system would stay soft forever, But alas, we don’t live in a perfect world. Maybe one day we’ll be able to engineer a hair system that doesn’t have softness issues. Until then all hair wearers will struggle with keeping their hair as soft as it was the first day.
Detangling Tips for Hair Replacement Systems
When the hair in your hair system gets tangled, it can mean a lot more than just a few extra minutes of combing in the morning.
By detangling your hair system the wrong way, you may inadvertently be diminishing the condition and lifespan of your investment.

Safe, Do-It-Yourself Tips
Simple, safe and effective tips that every person wearing a hair replacement system 
can follow to get minor hair tangles out.
  • Before getting into the shower wet your head and brush all the hairs toward the same direction. This adds moisture to the hair strands and will ease friction while washing.
  • If your hair is tangled before you get in the shower it helps to dilute your shampoo with just a little bit of water before applying. This will also make it easier to rub the shampoo into the hair.
  • Using a wide-tooth comb or a specially designed Vent Brush in the shower while you shampoo will help prevent hair strands from intertwining and getting caught on each other.
Professional Detangling Procedure:May cause damage to the hair system. The following process is identical to the one commonly used by professionals in the hair replacement industry for detangling most human hair systems. However, it is recommended you consult your hair system manufacturer before proceeding. This is a relatively simple process but may result in permanent damage to your hair system if executed improperly.

What You Will Need
  • Large sink with access to hot water
  • At least 8 litres of hot tap water
  • 1/4 cup of bleach
  • 1/4 cup of regular household ammonia
  • Wide tooth comb or Vent brush
For best results, use…
  • Measuring Cups
  • Rubber Gloves
  • ProTouch Hydration Shampoo

Did you know?
A professional bleach detangling procedure restores hair by creating a high pH level, which causes the cuticles to flatten and become smooth.

Step One

Setup for Bleach scrubDraw 4 litres of extremely hot tap water into the sink. Next, pour the 1/4 cup of Bleach into the sink with the hot tap water.

Step Two

Bleach tangle scrub
With the base facing up, carefully place the hair system into the Bleach hot water mixture. As soon as the unit is in the mixture, you can begin gently brushing out the tangles with a vent brush. After a few moments, you should begin to notice the tangles loosen. Continue brushing for up to two minutes.
Quick Tip: We recommend that you brush the tangles out from back to front, concentrating your efforts on the most tangled and knotted areas.Warning: Do not allow the hair system to be in contact with the Bleach & hot water mixture for more than 2 minutes!
Rinse hair system
Step Three
Drain the Bleach and hot water from the sink. Then begin to thoroughly rinse warm water through the hair system. While rinsing, keep the base of the system facing up. This will prevent the hair from inverting and tangling again.Warning: Mixing BLEACH and AMMONIA can produce a chemical reaction that releases a potentially deadly CHLORINE GAS.
Step Four 
Setup ammonia scrub
Draw another 4 litres of hot tap water into the sink. Pour the 1/4 cup of ammonia into the sink with the hot tap water.
Step Five
Ammonia scrub
Place system in the sink. Start brushing the hair system again, same as before. Use a wide tooth comb or vent brush and gently comb from back to front for 1 to 2 minutes.
At this point, your hair replacement system should be silky-smooth and tangle-free.FYI: The majority of tangles should have been removed in Step 2. The ammonia scrub is just to ensure that any traces of acidic chemicals from the Clorox bleach have been removed.
Step SixDrain ammonia mixture -Drain the ammonia and hot water from the sink. Then begin to thoroughly rinse warm water through the hair system again. Remember, while rinsing keep the base of the system facing up so that the hairs will not inverse back through the base. Once the mixture is drained from the sink, take a few minutes to wipe away the ammonia.
Step SevenDry the hair systemTo help speed up the drying process, we recommend CAREFULLY folding your hairpiece into a paper towel, then gently applying pressure while blotting dry. There is no need to completely dry the hair, just remove the excess moisture.
After blot-drying your hairpiece, direction-style it with a vent brush or comb.
Quick Tip: For best results, attach the unit to a styrofoam head and gently brush the hair in one direction.
Preventing Oxidation
As summer approaches, the cold rainy clouds are beginning to part and allow the warmer air and sunshine to peak through. Great for your golf game, bad for your hair system.
Don't let the summertime REDS get you down - Harmful UV Rays from the sun can cause the hair in your hair system to turn orange or red in colour. This change is called oxidation and though it is a gradual process, if you spend time outdoors, it could affect you and the natural appearance you're used to getting from your hair replacement.
What is oxidation anyway? Oxidation is a chemical reaction that affects the colour hues in your hair anytime oxygen is present and the molecules are exposed to UV light.
In other words, anytime you're outside in the sun! This chemical reaction causes damage to the outer layer of the hair shaft, in both human and synthetic hair.

How does oxidation affect your hair system? 
Your hair system may begin to take on a red hue or colour tint. This is most often a direct result of losing the green colour pigments in the hair shafts of a hairpiece.

These colour pigments become exposed to the elements and turn red because oxidation causes the outer layer of hair follicles to peel back. Imagine the trunk of a palm tree... this is what the hair follicles in your system look like after oxidation has begun!

What else can be done to avoid oxidation?
Assuming you aren't able to stay indoors 100% of the time, you'll always face oxidation issues with your hair system. 
An ounce of prevention = A pound of protection.
Many hair replacement products contain UV protectors to help block most of these harmful rays and some even contain antioxidants to help neutralize the process entirely. Using these products doesn't mean oxidation will never be an issue, but they will help.
Every man and woman wearing a hair system should have a variety of products to help deal with oxidation. You'll probably develop your own preferences eventually, but for now, the list below is a great place to start.
Also, if you'll be spending long periods of time outdoors doing yard work or playing golf etc. you may want to consider wearing a hat or cap. Anytime you can protect your hair system from direct UV sunlight will help to extend the time it takes to oxidize.

Cleaning your hair system
Step-by-Step Instructions
No matter if you are a daily or extended hair wearer, eventually the adhesive residues will begin to build upon your system and get into the hair. To help protect your
 hair replacement system, regular clean up is recommended.

Tips & Instructions for Proper Hair System Clean-up

Below are instructions for removal of adhesive build up on both polyurethane (skin) as well as mesh-fabric (lace) bases. This process will also get the adhesive residue out of the hair.

ATTENTION! Do not use this process if your system is made from silicone!

What You Will Need
  • Adhesive Remover
  • Hand Dish Washing Liquid
  • Fingernail Brush
  • Mild Shampoo
  • Sink with Running Water
  • Plastic/Metal Container
For best results, use…
Did you know?

A Styrofoam head can be a useful tool once you're done cleaning your hairpiece. Not only does it provide a head-shaped place for your unit to air dry, it also gives you an easy, convenient way to comb, brush or pre-style your hair.

Step OneRemoving the hairpiece tape

Start by removing the hairpiece tape from the polyurethane areas of your system.

Use your fingernail to gently "flick" or scrape up the very edge of the hairpiece tape to start the peeling.

Warning:Do not attempt to peel away or remove any tape from lace areas otherwise you could damage the unit.

Quick Tip:Having problems getting the tape off? Try soaking your hair system in the adhesive remover first (step 2) for several hours before peeling it off. If you do soak it first, use a piece of toilet paper to get a better grip on the tape because it may be slippery.

Step TwoSoaking the hair system

Next, hop into the shower and wash your entire head, hair and scalp thoroughly at least two times.

Soak the hair system in a plastic or stainless steel container capable of holding liquid solvent.

Soaking times may vary greatly depending on the type of hair system and adhesive you're using. Some will only need their unit to soak for 20 minutes while others may need to keep it in the solvent for up to 24 hours!

Quick Tip:If you have tape on the lace areas of your system, they should naturally release after about 5-30 minutes of soaking and float to the top of the solvent. (Again, you may need to adjust the soak time if using a higher tack tape) Simply scrap the strips of tape from the container as they're released.

Step ThreeCleaning the hair system

Remove your hair system from the solution and lay it in a sink face up (the hair will be on the bottom).

To clean the lace areas gently brush the swollen adhesive residue with a fingernail brush to loosen and break it free.

To clean the skin areas use a teaspoon by scraping any excess residue off with gentle, short vertical strokes.

After getting most of the excess residue off, place your unit back into the container full of solvent for 2-3 more minutes.

Step FourRinsing the hair system

Moving your system from the solvent back into the sink, squirt a liberal amount of hand dishwashing liquid onto the base while it is still dripping wet with solvent. At this point, any remaining adhesive residue will have lost all tack.

Gently glide the fingernail brush across the edge of the base and out through the hair — all the remaining adhesive residue should slide off easily. After a few minutes of brushing, rinse your system with high-pressure lukewarm water down through the base. (Repeat this step a second time)

If there is still adhesive residue in your hair system, you probably didn't soak it in the solvent long enough. Go back and repeat step 2.

Step FiveShampoo and condition

Finally, after rinsing thoroughly wash the unit again, this time using a mild shampoo to balance the acid level and lastly condition.

Your unit should now be clean and clear of any old adhesive residue. You're now ready to reattach and begin wearing the fresh (like new) system!